Book a demo
NEXUS · the assistant inside IgniteUps

Your dealership’s assistant that does the work.

Talk or type to NEXUS on your phone, at your desk or right beside your CRM. It finds the customer, pulls the numbers, drafts the text and builds the report. You press Send.

  • 97things it does today
  • 27new this month
  • 3phone, desktop and CRM
  • Nothing goes out on its ownTexts, emails and changes wait for your press or your “yes”.
  • Sees only what you can seeIt works inside your own login and your own stores.
  • Your store’s time zoneEvery time and day is your store’s, never a server’s.
  • Every step on the recordWhat it looked up and did is kept, so you can always check.
On your phone

The whole dealership in your pocket.

NEXUS installs on any iPhone or Android in a few seconds. Ask out loud on the lot, get a buzz when something needs you, and send the text with one tap.

  • Hands-freeSay “NEXUS” and ask. It answers out loud and goes quiet when it’s done.
  • Buzzes you when it mattersA customer waiting, a task finished, a reminder due.
  • Text it, no app neededSend NEXUS a text and the answer comes back by text.
  • One tap to sendEvery text, email and change waits on a card for your tap.
See it on your phone
New this month

27 things NEXUS just learned.

Added since the start of the month. Tap any of them to see it in the full list.

  1. 01Shows its work as it goesWhile it works you see what it is doing, like “Pulling today’s replies”, then each step after that. No blank spinner.
  2. 02Answers built to scanLonger answers come as one headline and short bullets with the key numbers in bold, so you can read them on a phone in seconds.
  3. 03Your tasks in one placeEverything NEXUS is working on or has finished for you, marked Working, Done or Couldn’t do. Tap one to read the whole result right there, download the file, or jump to the conversation.
  4. 04Results back in your conversationWhen background work finishes, the result lands in the same conversation you asked it in, with a Download button when there’s a file. Your phone buzzes, and the notification opens straight to it.
  5. 05Text NEXUSNo app open? Text NEXUS from your phone and it answers by text. Anything that sends or changes something comes back as a link to tap.
  6. 06Give it a nameCall your assistant whatever you like. The app, the wake word and the replies all follow the new name.
  7. 07“Not right?” in one tapEvery answer has a small “Not right?” button. One tap tells our team exactly which answer missed so it gets fixed.
  8. 08Lead rescueA customer text sits unanswered for 5 minutes during store hours? NEXUS drafts the reply and buzzes one salesperson to send it with a tap.
  9. 09Lists waiting to runEvery contact list that was loaded but never launched, store by store, and how many people on it are ready to reach.
  10. 10Daily follow-up emailEvery morning, an email for your managers listing yesterday’s hand-raisers and new appointments that nobody on staff has followed up with in the CRM, most urgent first. Calls and emails are told apart from real conversations, and nobody needs a login to read it.
  11. 11Close-ratio workbookMonth-to-date close ratios as an Excel workbook in the layout dealers already use: Internet, Phone, Walk-in and Campaign, new and used, with appointments, shows and sold.
  12. 12Store performance spreadsheetEvery store’s recent numbers in one spreadsheet, one row per store. A number we don’t measure stays blank with the reason, never a made-up zero.
  13. 13Outreach reportHow many texts, emails and calls went out for a store, how many touches each customer got, and which ones became hand-raisers, appointments and sales.
  14. 14RemindersOne-time or repeating — every day, every weekday, every Monday, or the days you pick — in your store’s time zone. Lists, snoozes or stops them any time, and offers one when you mention something you do on a schedule.
  15. 15Your notesA private notebook for anything you want to keep: a tip from a page, a step you learned, a project idea. Every note is saved with the time and found again by any word in it, from your phone or your computer (Created → Notes).
  16. 16Assignment alertsA buzz on your phone the moment a manager assigns you a customer, with a link straight to them. Where the store switches it on, a nudge 15 minutes later if nobody has reached out yet.
  17. 17Gmail and Google CalendarSave your Google login once and NEXUS signs in to Gmail and Google Calendar as you, on your own private computer: it reads and answers email, checks your schedule and adds or moves events. Your password is never shown to the AI, and sending waits for your tap.
  18. 18Find and open your filesSearches your Google Drive or OneDrive by name and opens Sheets, Docs, Slides, Word, Excel, PowerPoint and PDFs.
  19. 19Read and update spreadsheetsReads any tab of a Google Sheet or Excel file, and writes cells or adds rows. You see the change first, and it’s written when you press the button.
  20. 20Create documentsStarts a new Google Doc or Sheet, or a Word or Excel file in your OneDrive, already filled in.
  21. 21AI videosA 15 to 60-second commercial for a car on your lot, a sale, your service department or the whole store, sized for TikTok, Reels, YouTube or Facebook. NEXUS writes the storyboard, you change anything you like, and it films and edits the finished video. Your prices, phone number and logo are added exactly as you typed them.
  22. 22App builderDescribe an app and NEXUS builds the real thing: a website, an installable app, or an Android or iPhone app, with your own pictures as concept art. Up to 5 apps per person.
  23. 23Team boardEvery teammate on one screen: who is working and what on, right now, what is waiting for your OK, and what got done today. Full screen on a computer.
  24. 24Sign in from your phoneWhen a website asks you to sign in, a small form appears right in the chat. Type it once and NEXUS carries on. Codes from a text or an app work the same way.
  25. 25Store hours and closuresReads a store’s hours, adds holiday closures, and sets the message customers get after hours. The texting AI and website chat follow it.
  26. 26Your store’s AI playbookWrite how your store wants leads handled, in your own words, and the texting AI follows it ahead of its general rules.
  27. 27Passwords and detailsSends a password-reset link or sets a temporary password, and fixes a person’s or a store’s details. Each one is a card you confirm.
The full list

Everything NEXUS does

01

Talking to NEXUS

Talk or type. On your phone, at your desk, or right beside your CRM.

  • Talk or type

    Ask out loud or type. Say “NEXUS” to wake it hands-free, and it goes quiet a few seconds after it answers.

  • Shows its work as it goes

    New

    While it works you see what it is doing, like “Pulling today’s replies”, then each step after that. No blank spinner.

  • Answers built to scan

    New

    Longer answers come as one headline and short bullets with the key numbers in bold, so you can read them on a phone in seconds.

  • Your tasks in one place

    New

    Everything NEXUS is working on or has finished for you, marked Working, Done or Couldn’t do. Tap one to read the whole result right there, download the file, or jump to the conversation.

  • Results back in your conversation

    New

    When background work finishes, the result lands in the same conversation you asked it in, with a Download button when there’s a file. Your phone buzzes, and the notification opens straight to it.

  • Several conversations at once

    Each tab is its own conversation. A question keeps running if you switch tabs or close the app, and the answer waits in its tab.

  • Send it files

    Spreadsheets, PDFs, Word files, photos and about 90 other formats, up to 50 MB. It reads them and works from them.

  • Text NEXUS

    New

    No app open? Text NEXUS from your phone and it answers by text. Anything that sends or changes something comes back as a link to tap.

  • Give it a name

    New

    Call your assistant whatever you like. The app, the wake word and the replies all follow the new name.

  • Remembers you

    Keeps what you ask it to remember for every future conversation, and forgets it again when you say so.

  • Talks your way

    Simple mode uses short sentences and everyday words. You can also choose what your briefings cover.

  • Recalls past conversations

    Finds what you asked, or what it told you, however long ago.

  • Phone notifications

    Buzzes your phone when work finishes, a reminder is due or something needs you. On iPhone, add NEXUS to your Home Screen first.

  • Works it out in the background

    When it can’t do something yet, it starts on it in the background and tells you when it’s done.

  • “Not right?” in one tap

    New

    Every answer has a small “Not right?” button. One tap tells our team exactly which answer missed so it gets fixed.

02

Customers and leads

Find people, see their history, and understand what happened.

  • Find customers

    Finds and counts customers by almost anything: lead age, unsold, vehicle, store, replies, appointments. Follow-ups like “of those” narrow the same group.

  • Customer brief

    One customer at a glance: contact details, store, lead, vehicle, appointments, and whether they can be contacted.

  • Customer history

    Every text, email, chat message, call and campaign for one customer, newest first.

  • Who replied

    Customers who actually texted, emailed or called back, today or over any period.

  • Break down a group

    How a group splits by store, who can be texted or emailed, and how recently they replied.

  • Opportunity counts

    Quick counts of the groups worth working: unsold 30+ days, new unsold this week, hand-raisers, responders.

  • Why the AI didn’t reply

    In plain words, why a customer got no answer: do-not-contact, texted STOP, a person took over, after hours.

  • Why we messaged someone

    Which campaign or list texted a customer, who launched it, and which checks it passed.

  • Lead and call lists

    A spreadsheet of inbound leads for a vehicle, or a ranked list of who to call first.

  • Inventory

    What a store has for sale. The same cars the AI agents offer customers.

03

Reaching customers

NEXUS gets it ready. Nothing goes out until you press Send or answer “yes”.

  • Text a customer

    Drafts a text from the store number that customer has been texting.

  • Lead rescue

    New

    A customer text sits unanswered for 5 minutes during store hours? NEXUS drafts the reply and buzzes one salesperson to send it with a tap.

  • Call a customer

    Rings your phone first, then connects the customer.

  • AI voice calls

    The store’s AI voice agent calls one customer or a whole group.

  • Notes, takeover, pause

    Adds a note to the customer’s CRM file, takes a conversation over from the AI or hands it back, or pauses AI outreach until a date.

  • Campaigns and blasts

    Managers

    Builds the audience and the messages for a multi-step campaign or a one-off blast. Nothing goes out until it’s approved.

  • Contact lists

    Managers

    Brings an uploaded CSV or Excel file into a store as a contact list, or splits a big list into numbered lists of 500.

  • Lists waiting to run

    NewManagers

    Every contact list that was loaded but never launched, store by store, and how many people on it are ready to reach.

  • Fix messages already queued

    Rewrites campaign messages that haven’t gone out yet, by theme or campaign, and can undo it.

04

Store numbers

Results, trends and what’s off, store by store.

  • Store results

    Managers

    Sales (AI-assisted and total), appointments booked, shown and no-shows, leads, responses, texts and opt-outs for any period, by store or ranked.

  • Daily follow-up email

    NewManagers

    Every morning, an email for your managers listing yesterday’s hand-raisers and new appointments that nobody on staff has followed up with in the CRM, most urgent first. Calls and emails are told apart from real conversations, and nobody needs a login to read it.

  • Close-ratio workbook

    NewManagers

    Month-to-date close ratios as an Excel workbook in the layout dealers already use: Internet, Phone, Walk-in and Campaign, new and used, with appointments, shows and sold.

  • Store performance spreadsheet

    NewManagers

    Every store’s recent numbers in one spreadsheet, one row per store. A number we don’t measure stays blank with the reason, never a made-up zero.

  • Outreach report

    NewManagers

    How many texts, emails and calls went out for a store, how many touches each customer got, and which ones became hand-raisers, appointments and sales.

  • Stores off their normal pace

    Managers

    Which stores are well above or below their own usual numbers.

  • Look into a drop

    Managers

    Checks the data first, compares with the store’s own history, and walks the funnel to find what changed.

  • Store health check

    Managers

    What’s broken at a store: CRM sync, texting failures, phone lines, agents, takeovers waiting on a reply.

  • Call grading

    Salespeople’s graded calls and the AI’s own calls: scores, appointments asked for and set, voicemails.

  • Sales list

    Who bought, which deals, and whether the AI helped.

  • Campaigns and results

    What’s running, how each campaign did, who responded, and which stores had none.

  • Campaign audit

    What the hourly campaign check found wrong and fixed on its own.

  • Opt-outs

    Managers

    Why customers are opting out at a store, month by month.

  • Data freshness

    Managers

    How current each number is, and which stores’ feeds are behind.

  • Website tools

    Managers

    Pop-ups, chat bots and speed-to-lead forms by store, and how each did.

  • Weekly sold report

    Whether a store’s weekly “sold with IgniteUps” report is on, and who gets it.

05

Your day

Your schedule, reminders, notifications and tickets.

  • Brief me

    Your updates, built for your role: what changed and what needs you.

  • Your schedule

    Today’s meetings, performance calls and customer appointments at your stores.

  • Reminders

    New

    One-time or repeating — every day, every weekday, every Monday, or the days you pick — in your store’s time zone. Lists, snoozes or stops them any time, and offers one when you mention something you do on a schedule.

  • Your notes

    New

    A private notebook for anything you want to keep: a tip from a page, a step you learned, a project idea. Every note is saved with the time and found again by any word in it, from your phone or your computer (Created → Notes).

  • Tell a coworker

    Sends a note to someone’s notification bell.

  • Your notifications

    What’s in your bell, read out or listed.

  • Assignment alerts

    NewRolling out

    A buzz on your phone the moment a manager assigns you a customer, with a link straight to them. Where the store switches it on, a nudge 15 minutes later if nobody has reached out yet.

  • Support tickets

    Opens a ticket, or shows yours and their latest updates.

  • Phone alerts check

    Whether someone is actually getting their lead alerts by text, week by week.

  • Who’s been on the platform

    Managers

    Who logged in and what they did.

  • Weather

    Now, the next few hours, the next few days, and alerts. US only.

06

Email, calendar and files

Outlook, Gmail and Google Calendar, plus your Google Drive and Microsoft 365 files.

  • Inbox

    Outlook

    Reads your inbox, finds emails, reads one aloud.

  • What you haven’t answered

    Outlook

    Emails that came in today with no reply, and the important ones still waiting.

  • Reply or send email

    Outlook

    Drafts a reply or a new email from your own Outlook, with your signature. It goes when you press Send or answer “yes”.

  • Calendar changes

    Outlook

    Creates, moves, cancels or deletes events on your own Outlook calendar.

  • Gmail and Google Calendar

    New

    Save your Google login once and NEXUS signs in to Gmail and Google Calendar as you, on your own private computer: it reads and answers email, checks your schedule and adds or moves events. Your password is never shown to the AI, and sending waits for your tap.

  • Find and open your files

    NewRolling out

    Searches your Google Drive or OneDrive by name and opens Sheets, Docs, Slides, Word, Excel, PowerPoint and PDFs.

  • Read and update spreadsheets

    NewRolling out

    Reads any tab of a Google Sheet or Excel file, and writes cells or adds rows. You see the change first, and it’s written when you press the button.

  • Create documents

    NewRolling out

    Starts a new Google Doc or Sheet, or a Word or Excel file in your OneDrive, already filled in.

07

Make things

Images, videos, apps and panels, built for you in minutes.

  • Images

    Social posts, ads and flyers, built from the real vehicle photo on a listing or in inventory.

  • AI videos

    New

    A 15 to 60-second commercial for a car on your lot, a sale, your service department or the whole store, sized for TikTok, Reels, YouTube or Facebook. NEXUS writes the storyboard, you change anything you like, and it films and edits the finished video. Your prices, phone number and logo are added exactly as you typed them.

  • App builder

    New

    Describe an app and NEXUS builds the real thing: a website, an installable app, or an Android or iPhone app, with your own pictures as concept art. Up to 5 apps per person.

  • My Apps

    A personal tool just for you, like a tracker, a dashboard or a checklist, built from your own data. Change it or share it any time.

  • Your desk

    On a computer, the live panels around the conversation. Add, hide, pin or email a panel.

08

Inside your CRM

In the Lead Assist Chrome extension, right beside your CRM.

  • Knows who’s on your screen

    In your CRM

    When a customer is open in your CRM, “this customer” means them.

  • Reads the page you have open

    In your CRM

    A listing, an ad, a report. It reads it and works from it.

  • Works your CRM for you

    In your CRM

    Clicks, opens menus, fills in and submits forms on your open tab, and learns where things are for next time. Save, send and delete stay yours.

  • Reads a report

    In your CRM

    Tells you what a report or list on your screen holds, and can bring every contact on it into the platform.

  • Looks things up on the web

    In your CRM

    Opens a page in a hidden tab and reads it.

09

Teammates and your computer

Helpers that work for you in the background, on their own private computer.

  • Teammates

    Named helpers with their own job, instructions and memory. Talk to each one in its own tab.

  • Routines

    A teammate does a job on the days and time you pick, and the result comes to your bell, phone, text or email.

  • Hand-offs

    A teammate passes part of a job to another of your teammates.

  • Team board

    New

    Every teammate on one screen: who is working and what on, right now, what is waiting for your OK, and what got done today. Full screen on a computer.

  • Your own computer

    A private web browser your teammates use on any website: search, compare, fill in forms, book a flight or a hotel. Paying or booking always waits for your tap.

  • Sign in from your phone

    New

    When a website asks you to sign in, a small form appears right in the chat. Type it once and NEXUS carries on. Codes from a text or an app work the same way.

  • Saved logins

    Save a website login once, or import every login from Chrome, and your teammates sign in by themselves. Only you can use them.

  • Live screen and history

    Watch your computer at work, and see every step it took, with pictures, for 7 days.

10

Store setup and help

Answers about the platform, and the store changes you’d otherwise file a ticket for.

  • Store hours and closures

    NewManagers

    Reads a store’s hours, adds holiday closures, and sets the message customers get after hours. The texting AI and website chat follow it.

  • Your store’s AI playbook

    NewManagers

    Write how your store wants leads handled, in your own words, and the texting AI follows it ahead of its general rules.

  • Passwords and details

    NewManagers

    Sends a password-reset link or sets a temporary password, and fixes a person’s or a store’s details. Each one is a card you confirm.

  • Where is it?

    A link to the page you need (only pages your role can open), plus verified how-tos.

  • What is this page or number?

    What a page is for and what each number means: appointment, shown, hand-raiser, responder.

  • AI agents

    Finds the AI agents by store, role or status and reads how each one is set up.

  • Focus on one store

    Narrows the conversation to one of your stores.

  • Incidents

    Managers

    What happened at a store before, and whether it has happened before.

  • Who am I

    Your role, your stores and your access.

On the way

Coming soon

  • NEXUS on WhatsAppMessage NEXUS on WhatsApp like a colleague, plus a store group where your team can @mention it.

Give everyone on your team a NEXUS.

Salespeople, managers and owners, each with an assistant that knows your customers, your numbers and your CRM.