Automotive CRM Integrations

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CRM integrations

VinSolutions AI follow-up integration — new VinSolutions leads route into AI cadences within seconds, and every AI touch, reply and appointment is logged back to the VinSolutions customer record. Update-only, so no duplicate leads.

eLeads AI follow-up integration — eLeads leads route into text, email and voice cadences in real time, AI-set appointments push to the eLeads calendar, and lead source, rep assignment and store ownership stay exactly as eLeads has them.

ProMax AI follow-up integration — new ProMax leads flow into cadences as soon as they land, and hot leads, appointments and opt-outs sync back to the ProMax record so reps never miss a hand-off.

DriveCentric AI follow-up integration — DriveCentric leads route in real time, every touch writes back to the customer record so reps see it in their normal workflow, and your existing DriveCentric automations keep running.

DealerSocket AI texting, email and voice — for stores on DealerSocket CRM and IDMS: every touch and customer reply logs to the DealerSocket record, and AI-set appointments notify the assigned rep.

CDK Global AI follow-up integration — works at the API layer with CDK Elead, Drive and Salespro, with full activity write-back to the CDK customer record.

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DMS data through DealerVault

DealerVault AI integration — DealerVault supplies read-only DMS data: deals, customers, service history and inventory. That is how IgniteUps reaches the major DMS platforms, including Reynolds & Reynolds, Dealertrack, DealerBuilt, Autosoft, Dominion, PBS Systems and Quorum, as well as CDK Global.

The data powers outreach your CRM alone cannot: equity and lease-maturity conversations, service customers who have not been back, sold customers nearing their trade cycle, and past shoppers when a matching unit lands in stock. We never write back to the DMS.

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What every integration has in common

Your CRM stays the record — IgniteUps is the execution layer between the events your CRM already tracks. No rip-and-replace, no data migration.

Activity write-back — Every AI message, customer reply and appointment is logged to the existing customer record.

No duplicate leads — The AI updates the records you have. It does not create new ones.

SMS, email and voice — All three channels in one engine. Voice is included, not an add-on.

Per-rooftop control — Each store opts in to its own outreach scenarios, so you can pilot one rooftop before rolling group-wide.

Opt-outs honored — Customer opt-outs are respected across both systems automatically.

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How the pieces fit together

Your CRM owns the customer relationship. DealerVault, when you use it, supplies the DMS data. IgniteUps sits between them: it reads the leads and data, works the conversation by text, email and voice, and writes the activity back where your team already lives. Most stores are live within a week of sharing credentials.

Don’t see your system? These are the majors, and we can almost certainly connect yours. Ask us on a demo.

FAQ

Frequently asked questions.

Which CRMs does IgniteUps integrate with?

VinSolutions, eLeads, ProMax, DriveCentric, DealerSocket and CDK Global (including CDK Elead, Drive and Salespro). DMS data for Reynolds & Reynolds, Dealertrack, DealerBuilt, Autosoft, Dominion, PBS Systems, Quorum and CDK comes through DealerVault.

Will the AI create duplicate leads in my CRM?

No. IgniteUps is update-only: it logs activity to the existing customer record and never creates duplicate leads.

Do I need DealerVault?

No. IgniteUps works with CRM data alone. DealerVault adds DMS depth (equity, service and sold history) that makes outreach smarter.

Can I turn it on for one store first?

Yes. Configuration is per rooftop, so most groups pilot one or two stores before rolling out group-wide.

Ready to see it work for your store?

15 minutes. We’ll show you exactly what AI would catch that’s slipping through today.

Book a Demo

Automotive CRM & DMS Integrations