ALL FEATURES

Everything IgniteUps does

IgniteUps is the automotive AI workforce: one platform that answers every lead, works your customer database, fills the service drive, coaches your team and proves the results.

IgniteUps AI is a platform for car dealerships that answers and works every lead by text, email, voice and website chat; re-engages existing customers with equity, APR, unsold, service and custom campaigns; books sales and service appointments; records, grades and mystery-shops calls; gives staff an AI assistant (NEXUS) and a CRM copilot; attributes sales to conversations; and keeps consent records — all integrated with dealership CRMs and DMS.

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( 01 )

Answer every lead

Speed to Lead — IgniteUps Speed to Lead is an AI that replies to each new dealership internet lead by text within seconds, around the clock, answers the shopper’s questions about the vehicle, and books a showroom appointment — then logs the whole conversation in the dealership’s CRM.
Lead Takeover — IgniteUps Lead Takeover is an AI that takes over follow-up on a dealership’s CRM sales leads: it answers new leads, re-works older ones on a schedule by text and email, books appointments, and writes every interaction back to the CRM — while reps stay free to take any conversation at any time.
AI Texting & Email — IgniteUps runs two-way AI text and email conversations for car dealerships. The AI reads each customer message in full, answers questions from the store’s own inventory and published trim information, books and confirms appointments, honours opt-outs, and hands the conversation to staff whenever a person is needed.
AI Voice Agent — IgniteUps provides AI voice agents for car dealerships that answer inbound sales and service calls on the first ring (including after hours and overflow), answer questions about inventory and the store, book appointments during the call, place outbound follow-up calls, and log and summarise every call.
Website Chatbot — The IgniteUps chatbot is an AI chat for dealership websites that answers shoppers’ questions 24/7 from the store’s own inventory, hours and answers, books appointments, routes sales, service and parts questions to the right department, and sends each chat lead to the CRM with the vehicle, the page it started on and the outcome.
Website Popups — IgniteUps Visual Popups are website popups for car dealerships that appear when a shopper shows buying intent, collect a phone number, and immediately start an AI text conversation that answers questions and books an appointment — instead of a form that waits for a callback.
Automate lead follow-up
AI appointment setting
Reduce missed calls

( 02 )

Sell to the customers you already have

Equity Mining — IgniteUps Equity is an AI equity-mining agent for car dealerships. It uses the store’s DMS sales and service history to find customers with positive equity or a maturing lease, invites them by text and email to see what an upgrade would look like, handles their replies and books appointments.
High-APR Outreach — IgniteUps APR is an AI agent that finds dealership customers who financed at a high interest rate, using the store’s own deal history, and invites them by text and email to see whether a newer vehicle could lower their payment — then handles replies and books appointments.
Unsold Follow-Up — IgniteUps Unsold is an AI agent that follows up dealership showroom visitors and quotes that did not result in a sale, by text and email, answering their questions and inviting them back — and stops as soon as they buy or ask it to.
AI Sales Agents — IgniteUps offers specialised AI sales agents for car dealerships — Equity, APR, Unsold, Actively Shopping, Buying Agent, Finance, Pre-Approval, Concierge, Inbound Sales and Manifest — each with its own goal and conversation, all writing to one customer record and the dealership’s CRM.
Text & Email Campaigns — IgniteUps runs text and email campaigns for car dealerships to audiences built from the store’s own data — equity, high APR, service due, unsold, sold-customer check-ins and custom lists — with an AI agent answering every reply, booking appointments and handing hot conversations to staff.

( 03 )

Fill the service drive

Service Scheduling — IgniteUps provides AI service scheduling for car dealerships: it books, confirms and reminds service appointments by text and phone, and runs service agents that reach customers with declined work, past-due maintenance or open safety recalls, booking directly into the store’s scheduler where connected.

( 04 )

Coach the team and fix the phones

Call Recording & Coaching — IgniteUps Call Recording & Coaching provides dealership phone lines (Sales, Service, Parts) that ring the store’s staff, records and transcribes every inbound and outbound call, grades sales calls with AI coaching notes, and checks whether good sales calls were logged in the CRM.
F&I Coach — IgniteUps F&I Coach is an AI coaching tool for dealership finance and insurance offices: it reviews finance-office transactions and highlights compliance points and missed protection-product opportunities, giving F&I managers specific, deal-by-deal coaching.
AI Mystery Shop — IgniteUps AI Mystery Shop places realistic customer calls to a dealership, records and transcribes them, and grades each call against an editable rubric — greeting, needs, appointment ask and follow-up — so managers see how their phones are actually handled.
Phone Line Health — IgniteUps Phone Line Health checks a dealership’s published and forwarding phone numbers by calling them, and reports any number a customer can’t get through on — disconnected, always busy, or rejecting calls — on a schedule in the store’s own time zone.

( 05 )

Know what is working

Sales Attribution — IgniteUps attributes dealership sales to AI conversations by matching every sold deal from the store’s DMS and CRM to the customer’s conversation history, reporting AI-influenced sales, hand-raisers, appointments and shows with the evidence behind each deal.
Executive Overview — IgniteUps Executive Overview is a daily email for dealership leaders listing the previous day’s hand-raisers and appointments set by the AI that have no staff follow-up recorded in the CRM, most urgent first — readable without an IgniteUps login.
Dealer results

( 06 )

Tools for your people

NEXUS — NEXUS is the AI assistant built into IgniteUps for dealership staff. People talk or type to it on their phone, at their desk, by text message or beside their CRM, and it looks up customers and leads, reports store numbers, prepares texts, emails and campaigns for one-tap approval, drafts replies to waiting customers, and builds reports, images, videos and apps.
Sales Copilot — IgniteUps Sales Copilot (Lead Assist) is a Chrome extension that opens beside the dealership CRM, shows the customer’s full conversation and vehicle history, recommends the next step, writes the CRM note and pushes it back, and lets reps text the customer from the same screen.
What NEXUS can do (full list)

( 07 )

Marketing

AI Video Commercials — IgniteUps Video Studio is an AI commercial maker for car dealerships: describe the spot and it plans, films and edits a 15, 30 or 60-second commercial using the store’s own vehicles, brand kit and offer, with prices, phone numbers and disclaimers placed exactly as the dealer typed them.
AI Search Visibility — IgniteLocal SEO/GEO from IgniteUps is local search and generative-engine optimisation for car dealerships: it builds and improves local pages and content so the store is found in Google search and named in AI assistant answers.

( 08 )

Compliance and integrations

Texting Compliance — IgniteUps keeps an append-only, hash-chained consent record for every dealership customer — opt-ins from forms and popups (with the exact wording shown), and opt-outs by STOP or in their own words — and applies opt-outs, do-not-contact lists, call-recording notices and send windows in each store’s local time zone.
Salesforce — IgniteUps integrates with Salesforce through a one-click connection: new leads are picked up for AI follow-up, texts and notes are saved as Tasks, hand-raisers create high-priority Tasks for the record owner, appointments become Events, and opt-outs set Do Not Call.
All CRM & DMS integrations
Security

FAQ

Frequently asked questions.

What does IgniteUps do?

IgniteUps provides AI agents for car dealerships that answer and follow up every lead by text, email, voice and chat, re-engage existing customers, book sales and service appointments, coach staff on calls, give the team an AI assistant, and report the sales they influence — integrated with the store’s CRM and DMS.

Which CRMs does IgniteUps integrate with?

VinSolutions, eLeads (CDK), DriveCentric, DealerSocket, ProMax and Salesforce, with DMS data from CDK, Reynolds & Reynolds, Dealertrack and others through DealerVault.

Is IgniteUps only for sales?

No. It covers sales, service, the finance office, phones, marketing and management reporting.

Ready to see it work for your store?

15 minutes. We’ll show you exactly what AI would catch that’s slipping through today.

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