PROMAX INTEGRATION

ProMax AI Follow-Up IntegrationProMax AI Follow-Up Integration

ProMax keeps the customer record. IgniteUps AI works the leads — across SMS, email, and voice — and pushes every touch back to ProMax so your team sees the full picture.

Yes—IgniteUps delivers AI lead follow-up for ProMax CRM, working new leads and logging every touch to the ProMax customer record. It runs other tools, other tools, and voice cadences, responds to internet leads in under 60 seconds, books and confirms appointments, recovers no-shows, re-engages older records, syncs statuses and opt-outs, offers per-store controls, and typically goes live within a week.

( 01 )

What the integration does

Lead intake — New ProMax leads flow into AI cadences as soon as they land.
Multi-channel cadences — SMS + email + voice working in parallel. Voice is included, not an add-on.
Activity write-back — Every AI message, response, and appointment logs to the ProMax customer record.
Status sync — Hot leads, appointments, and opt-outs sync back so reps never miss a hand-off.
Per-store control — Each rooftop opts in to specific outreach scenarios independently.
Internal DNC honored — Customer opt-outs are respected across both systems automatically.
( 02 )

Outreach scenarios AI handles on top of ProMax

Internet lead first-response under 60 seconds
24h and 2h appointment confirmations
No-show same-day reschedule recovery
Lost deal re-engagement at 30, 60, 90 days
Dead lead reactivation from old ProMax records
Equity and lease maturity outreach
Service drive recapture for sold customers
Inbound voice when reps are tied up
( 03 )

What ProMax still owns

ProMax remains the system of record — lead source, deal flow, reporting, customer history. AI does not create duplicate leads or reshape your pipeline. It is the execution layer between events.

( 04 )

Speed to go live

ProMax-based stores typically go live within a week. Connect credentials, choose which scenarios should run for each store, and AI starts working the pipeline. No retraining, no rebuild.

( 05 )

Head-to-Head: ProMax AI Lead Follow-Up with IgniteUps

Yes—IgniteUps provides AI lead follow-up for ProMax CRM: new ProMax leads flow straight into AI voice, other tools, and other tools cadences, respond in under 60 seconds, and every touch writes back to the ProMax customer record. Hot leads, appointments, and opt-outs sync so your team sees the full picture without duplicate leads.

Step by step: leads land in ProMax, AI engages across channels, books and confirms appointments, recovers no-shows, and re-engages older records. Each rooftop controls scenarios independently, internal DNC is honored automatically, and ProMax remains the system of record. Most stores go live within a week.

Voice, other tools, and other tools included—no separate add-on for calls
Activity write-back to the ProMax customer record for every AI touch
Status and opt-out sync so hand-offs and compliance stay intact
Per-store controls to opt in specific other tools scenarios
Typical ProMax go-live within a week
FAQ

Frequently asked questions.

Does AI replace my BDC?

Some stores use AI to fully replace BDC; others augment a small team. Either model works — what changes is cost per appointment and after-hours coverage.

Will it duplicate leads in ProMax?

No. AI updates existing records — it does not create duplicates.

Can I A/B test by store?

Yes. Each rooftop has independent configuration so you can pilot AI on one store before rolling it group-wide.

Do you offer AI lead follow-up for ProMax CRM?

Yes—we provide AI lead follow-up for ProMax CRM. IgniteUps works your ProMax leads by voice, other tools, and other tools, answers inbound, books appointments, re-engages your database, and hands hot opportunities to your team. Every conversation is written back to the CRM so your staff sees the full history and status.

How does the AI integrate with ProMax day to day?

It integrates with your existing ProMax workflow. New and existing leads are worked by AI across voice, other tools, and other tools, and each message, call, and appointment is logged to the ProMax customer record. Your team receives qualified hand-offs inside the CRM without changing where they track activity or history.

What follow-up channels does it use with ProMax leads?

It uses voice, other tools, and other tools. The AI answers new leads, makes and takes calls, sends texts and other toolss, and books appointments. It also re-engages the customer database for sales and service. All conversations and outcomes are recorded to ProMax so managers and reps can monitor progress and take over when needed.

What other tools scenarios can it handle with ProMax?

It handles lead intake and follow-up, appointment setting, database reactivation, and service scheduling. The AI works sales, service, and retention tasks, then hands opportunities to your team. Throughout, every interaction is logged to your CRM, so your reporting and customer history remain in ProMax as the system of record.

How can we see the ProMax integration in action?

You can book a live demo. We’ll show how IgniteUps works ProMax leads across voice, other tools, and other tools, logs every conversation to the CRM, and hands qualified opportunities to your team. Schedule at https://igniteups.ai/book-demo to review workflows for sales, service, and retention at your dealership.

Ready to see it work for your store?Ready to see it work for your store?

15 minutes. We’ll show you exactly what AI would catch that’s slipping through today.

Book a Demo
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