Dealership Call Recording and AI Call Coaching

Every call recorded, graded and coached

Phone-ups are some of the warmest leads a store gets, and the hardest to see. IgniteUps shows you every one.

IgniteUps Call Recording & Coaching provides dealership phone lines (Sales, Service, Parts) that ring the store’s staff, records and transcribes every inbound and outbound call, grades sales calls with AI coaching notes, and checks whether good sales calls were logged in the CRM.

What you get

Store phone lines that ring your people, not an AI.

A recording and transcript of every call.

An AI grade on sales calls: was an appointment asked for and set, was the trade discussed, what to do better.

Averages by line and by person, for coaching.

Calls missing from the CRM — Good sales calls are checked against your CRM by phone number, so phone-ups that were never logged are found.

Managers can see each person’s graded calls and use them in one-to-one coaching, so improvement is based on real conversations rather than memory.

Frequently asked questions.

Does an AI answer these lines?

No. Call Recording & Coaching lines ring your staff; the AI records, transcribes and grades the calls.

Which CRMs are calls checked against?

VinSolutions and DriveCentric today, by the caller’s phone number.

Every call recorded, graded and coached

What you get

Performance coaching calls

Frequently asked questions.

Ready to see it work for your store?