Terms of Service

Acceptance of Terms

Welcome to IgniteUps.ai. These Terms of Service ("Terms") govern your use of our website, services, and applications (collectively, the "Services") operated by IgniteUps.ai.

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Services.

We reserve the right to update these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "last updated" date.

Our Services

IgniteUps.ai provides an AI-powered app builder platform that enables users to create, design, and deploy web applications and websites.

Service Features

AI-powered website and application builder
Template library and customization tools
Hosting and deployment services
Analytics and performance monitoring
Demo booking and consultation services
Customer support and documentation

Demo Booking Services

We offer product demonstration and consultation services through our booking platform. By scheduling a demo, you consent to:

Receive emails, phone calls, and text messages from our team
Recording of demo sessions for quality and training purposes
Follow-up communications about our services
Storage of your contact information and preferences

Service Availability

We strive to provide 99.9% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

User Accounts

Account Creation

To access certain features, you must create an account. You are responsible for:

Providing accurate and complete information
Maintaining the security of your account credentials
Notifying us immediately of any unauthorized access
All activities that occur under your account

Account Requirements

                                    Eligibility
                                    • Must be 18 years or older
• Must provide valid email address
• Must agree to these Terms
• Must comply with applicable laws

                                

                                    Account Security
                                    • Use strong, unique passwords
• Enable two-factor authentication
• Don't share account credentials
• Monitor account activity regularly

                                

Acceptable Use Policy

Prohibited Activities

You agree not to use our Services for any of the following prohibited activities:

Illegal Activities

Any unlawful purpose or in violation of applicable laws

Harmful Content

Content that is defamatory, obscene, threatening, or harassing

Security Violations

Attempting to breach or circumvent our security measures

Service Abuse

Overloading, spamming, or interfering with our Services

Intellectual Property Rights

Our Rights

The Services and their original content, features, and functionality are owned by IgniteUps.ai and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of content you create using our Services. However, you grant us a limited license to:

• Host, store, and display your content
• Provide technical support and maintenance
• Backup and restore your data
• Comply with legal obligations

Payment Terms

                                    Billing
                                    • Subscription fees are billed in advance
• Prices are in USD unless noted
• Automatic renewal unless cancelled
• Price changes with 30-day notice

                                

                                    Refunds
                                    • 30-day money-back guarantee
• Pro-rated refunds for cancellations
• No refunds for partial months
• Processing time: 5-10 business days

                                

Payment Processing

All payments are processed securely through our third-party payment processors. We do not store your payment information on our servers.

Termination

Termination by You

You may terminate your account at any time by contacting us or using the account settings. Upon termination, your right to use the Services will cease immediately.

Termination by Us

We may terminate or suspend your account immediately, without prior notice, for:

Breach of these Terms
Violation of our Acceptable Use Policy
Non-payment of fees
Illegal or harmful activities

Disclaimers

Service "As Is"

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or completely secure. You use the Services at your own risk.

Limitation of Liability

Liability Cap

In no event shall IgniteUps.ai be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses.

Our total liability for any claims arising from these Terms or your use of the Services shall not exceed the amount you paid us in the twelve months preceding the claim.

Governing Law

Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law provisions.

Any disputes arising from these Terms or your use of the Services shall be resolved in the courts of Travis County, Texas.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email

legal@igniteups.ai

Phone

(512) 409-9791

Contact Our Legal Team

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