When a customer asks why you texted them, you should be able to show them. IgniteUps keeps that record for you.
IgniteUps keeps an append-only, hash-chained consent record for every dealership customer — opt-ins from forms and popups (with the exact wording shown), and opt-outs by STOP or in their own words — and applies opt-outs, do-not-contact lists, call-recording notices and send windows in each store’s local time zone.
How customer data is protected is described, with live checks, on our security page, with our sub-processors listed on the sub-processors page.
Yes. Every customer profile has a consent card, and each record has a proof page showing what was agreed and when.
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